JEE Main Help Line – Helpful or Clueless?
With the announcement of JEE Main 2018 application form on December 1, there started a flurry of activity amongst all engineering aspirants who will be appearing for the entrance exam on April 4, 15 or 16. With the JEE Main application, came in a lot of queries from students. Doubts were expressed about eligibility, dates, filling the application form and more. This is still an on-going process as the exam caters to more than 12 lakh students. CBSE has put up some help line numbers that students should use to ask their queries. There is also an Email Id given for this purpose. The big question is – Is this Helpline really helpful or helpless?

First let’s take a look at the phone lines. There are four numbers given on the website - 7042399520, 7042399521, 7042399525, and 7042399526. Well the phone lines like every year are inaccessible. Many students have written that they have tried calling the helplines but they cannot reach them. So we at Careers360 tried calling the contact numbers given for JEE Main 2018 and they were perpetually either busy or not reachable. How can the helpline be helpful if it can’t be reached?
Next comes the JEE Main Email ID for any queries – jeemain@nic.in. In the first week of December, there was no response to any of the queries. However since the past week there have been responses from the helpline (email). However the kind of responses raises serious questions about the people manning and monitoring the emails.
The first email we had written was about the “Remove the image discrepancy facility”. The facility is now available but students cannot get the link to work. Calls to CBSE as usual couldn’t get through. So we wrote to CBSE asking for a clarification. The reply came back that the facility would only work for students who have been sent messages regarding any discrepancies in their photograph. In case of no such message candidates could still write to CBSE with their application number and the correct images. Candidates still reported that they couldn’t and many who had discrepancies did not receive messages from CBSE. So we advised all of them to email. However the big question here is -why allow a facility when it is not meant to work?
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One frequently asked query is about eligibility considering the improvement and number of subjects. Here we had written in the first week of December to CBSE and there was no reply. Undeterred, we wrote again. This time the responses to the queries were so unbelievable that questions come to mind as to whether CBSE has seriously provided a help line or a clueless line.
Check the screen shots given below. However it must be said that after we persevered, we finally got the answer to the question in some fashion.
We asked a question
We got this ridiculous response
Then we wrote back again
We got another ridiculous answer
We wrote again
We finally got the correct answer
While CBSE did finally give the correct answer, the question still remains as to who monitors these help lines and how? The responses to the questions are seriously condensing in nature more so because it means that the query was not truly read. If this is the state of helplines can students really rely on them? Given the state of affairs, it seems more like the helplines are clueless than helpful.
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Questions related to JEE Main
tips to get 80+ in physics of jee mains...in Feb 2021 m weak in physics plz give a suggestion
Dear Aspirant,
given below are some of the tips and tricks that you can make use of while preparing for the physics portions or other portions as well for JEE Mains Examination,
- Use NCERT textbooks to learn the basics and mold your foundation
- Write down all the formulas and shortcut methods
- Make sure you do well time management
- Try using the process of elimination to get the correct answer
- Solve previous years question papers as they are proven to be very helpful as they give you an idea of how the questions are asked
if I give 2 mock tests per day of jee mains (full syllabus) for 20 days....will it be beneficial?
Yes, ideally if you have completed your full JEE Syllabus, you must regularly solve one or two Full Syllabus Papers, Previous Years, Mock Tests as well as Test Series, besides regular revision. But do ensure after the test you do proper analysis of the paper and note all the unknown and new information you came across during the test.
For more information about JEE Main Preparation do follow the link below
https://engineering.careers360.com/articles/jee-main-preparation-tips/amp
is viteee exam easier than jee exam
Two different examinations cannot be compared. Both are set in their own way by the own faculty. I'll just say VITEEE exam is just taken to get admissions into the VIT college whereas JEE is an ALL INDIA level entrance examinations whose papers are set by different IITS each year. And the competition is really high in the second one. So as per my personal opinion and experience, JEE is much tougheer than all the other exams..
Kindly refer to the website below to know more about the JEE examination...
https://engineering.careers360.com/exams/jee-main
Also check this out, cracking the JEE examination can be easy using this.
https://learn.careers360.com/knockout-jee-main-april/
Best wishes. thank-you.
chapter wise weightage for jee mains
Hello,
Jee Mains 2021 is the biggest engineering entrance exam for which more than 9 lakh candidates are expected to apply. It is the first step for future engineers who seek admission in IITs, NITs, IIITs, and CFTIs.
The question come from Maths, Physics and Chemistry.
Over the years it has been seen that the difficulty level in each section is usually as follows:
- Maths – Moderate but lengthy
- Physics – Toughest
- Chemistry – Easiest with direct NCERT questions
You can analyse chapter wise weightage of each chapter by going through past year papers.
You can refer to this link for checking the weightage.
https://engineering.careers360.com/articles/jee-main-syllabus-weightage
Hope this helps!!
study materials for jee mains 2021
Hello,
When preparing for a competitive exam it is very important that you follow the right books. Some books may be hard to follow, so try to get materials that are written in a student friendly language. Below I have given a link where you can find details about the best study materials for JEE Mains:
https://engineering.careers360.com/articles/best-study-material-for-jee-main
Good Luck